Privacy Policy
Last updated: June 2026
1. Introduction
Bright Path Assessment and Therapy is committed to protecting your privacy and handling personal information in a safe, lawful and transparent way.
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us, make an enquiry, book an appointment, or receive services from us.
Bright Path Assessment and Therapy provides independent dyslexia assessment and speech and language therapy services for children, young people and adults.
For the purposes of data protection law, Bright Path Assessment and Therapy is the Data Controller for the personal information we collect and use.
2. Contact Details
Bright Path Assessment and Therapy
Spa Lane
Lathom
Lancashire
L40 6JG
Telephone:07967 970886
Email:info@brightpaththerapy.co.uk
3. Personal Information We Collect
The information we collect will depend on your contact with us and the services you request.
We may collect:
name;
date of birth;
address;
telephone number;
email address;
details of your enquiry;
appointment and booking information;
payment and invoicing information;
correspondence by email, telephone or website enquiry form.
Where services relate to a child or young person, we may also collect:
the child’s name;
date of birth;
school year;
educational setting;
details of learning, literacy, communication or developmental concerns;
relevant family, health, developmental or educational history;
information from parents, carers, schools or other professionals, where appropriate.
Where assessment or therapy is provided, we may also collect clinical, educational and assessment information, including test results, professional observations, case history, therapy notes, reports and recommendations.
Health and developmental information may be classed as special category data under UK data protection law and is handled with additional care.
4. How We Collect Information
We may collect information directly from you when you:
contact us by telephone or email;
submit an enquiry through the website;
complete forms or questionnaires;
book an appointment;
attend an assessment, consultation or therapy session;
provide background information before or during our work together.
With your consent where required, we may also receive information from:
schools;
nurseries;
colleges;
GPs;
NHS or private healthcare professionals;
educational professionals;
other relevant organisations involved in care, education or support.
5. How We Use Personal Information
We use personal information to:
respond to enquiries;
decide whether our services are appropriate;
arrange consultations, assessments and therapy appointments;
provide dyslexia assessment services;
provide speech and language therapy services;
prepare assessment reports, therapy plans, recommendations and related correspondence;
liaise with parents, carers, schools and other professionals where appropriate;
keep accurate professional records;
manage bookings, fees and payments;
meet legal, safeguarding, insurance and professional obligations;
improve the quality and administration of our service.
We do not sell personal information to third parties.
6. Our Lawful Basis for Using Personal Information
Under UK data protection law, we must have a lawful basis for using personal information.
Depending on the circumstances, we may rely on:
Contract — where information is needed to provide services you have requested.
Consent — where you have given clear permission for a specific use of information, such as sharing a report with a school.
Legitimate interests — where we have a reasonable business or professional reason to use information, provided your rights and interests are protected.
Legal obligation — where we are required to keep or share information by law.
Vital interests — where information may need to be used to protect someone from serious harm.
Where we process special category data, such as health, developmental or clinical information, we do so only where an additional lawful condition applies. This may include the provision of health or care services, explicit consent, safeguarding, legal claims, or another condition permitted under data protection law.
7. Sharing Information
We treat personal information confidentially.
We may share information with third parties where this is necessary, appropriate and lawful. This may include:
parents or carers with appropriate responsibility;
schools, nurseries or colleges;
GPs, consultants or healthcare professionals;
educational psychologists or other educational professionals;
safeguarding agencies, where required;
professional insurers or legal advisers, where necessary;
payment, IT, email, website or administrative service providers who support our business.
Information will usually only be shared with your consent, unless there is a legal, safeguarding or professional reason that requires us to share it.
8. Safeguarding
The safety and welfare of children, young people and vulnerable adults is paramount.
If we have a safeguarding concern, we may need to share relevant information with appropriate agencies without prior consent. This would only be done where necessary and in accordance with legal and professional responsibilities.
9. Website Enquiries
If you contact us through the website, the information you provide will be used to respond to your enquiry and, where appropriate, arrange services.
Please avoid sending highly sensitive information through the website enquiry form. More detailed personal, clinical or educational information can be discussed once appropriate contact has been made.
10. Payments
Payment information is used to manage fees, invoices and financial records.
Where payments are made by bank transfer, PayPal or card payment provider, those organisations may process information in accordance with their own privacy policies.
Bright Path Assessment and Therapy does not store full card details.
11. Website Hosting and Third-Party Services
Our website is hosted by Squarespace.
We may also use trusted third-party providers for services such as:
website hosting;
email;
document storage;
payment processing;
accounting and administration.
Where third-party providers process personal information on our behalf, we expect them to handle information securely and in accordance with applicable data protection requirements.
Some providers may process information outside the UK. Where this occurs, appropriate safeguards should be in place.
12. How Long We Keep Information
We only keep personal information for as long as necessary.
The length of time we keep records will depend on the type of information and the reason it was collected.
Professional assessment and therapy records may need to be retained for a longer period in line with legal, professional, insurance and safeguarding requirements.
Enquiries that do not proceed to assessment or therapy will not be kept for longer than necessary, unless there is a valid reason to retain them.
When information is no longer required, it will be securely deleted or destroyed.
13. How We Keep Information Secure
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.
This may include:
password-protected systems;
secure email and document storage;
restricted access to records;
careful handling of paper documents;
secure disposal of information no longer required.
No system can be guaranteed to be completely secure, but we take confidentiality and data protection seriously.
14. Your Rights
Under UK data protection law, you have rights in relation to your personal information.
These may include the right to:
request access to your personal information;
ask for inaccurate information to be corrected;
ask for information to be deleted in certain circumstances;
ask us to restrict how information is used;
object to certain uses of information;
withdraw consent where we rely on consent;
complain to the Information Commissioner’s Office.
Some rights may be limited where we have a legal, safeguarding, professional or insurance reason to retain or use information.
15. Concerns or Complaints About Data Protection
If you have any concerns about how your personal information is handled, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be published on this website with the date of the most recent update.
17. Contact
For questions about this Privacy Policy or how personal information is handled, please contact:
Bright Path Assessment and Therapy
Email: info@brightpaththerapy.co.uk
Telephone: 07967 970886